Last updated: December 2020
To facilitate effective processing of orders the Company offers secure payment facilities online, via the website and can accept payment by major credit cards or debit cards by this method. To this end cookies are used by the website server to track order details only and Customers are asked to accept these files from the website server. Personal details are encrypted during transmission and stored and used strictly in accordance with the Data Protection Act 1998 and will not be passed to any third party without your explicit permission. Orb Group fully complies with PCI DSS level IV as required.
This is the online merchandise store for CalMac, provided by Orb Group. You can browse categories, products and place these in your shopping basket. To proceed to checkout, simply click checkout at the top right of the page. You can change your password and much more under My Account, where you can see your past orders and even reorder these, saving you time in the future.
We are Orb International Kms Limited, the Orb Group (‘we’ or ‘us’ or ‘our’) registered as a Data Controller with the Information Commissioner’s Office (ICO) under registration number ZA302129.
Orb Group is a community of marketing and supply chain experts with over 20 years’ experience in creative services. We focus on delivering sustainable and ethically sourced products into the hands of an engaged audience. Our aim is to collaborate with brands to integrate the needs of both marketing and procurement. We provide and manage (under contract) end-to-end e-commerce sites for various brands and partners, in essence, acting as their online ‘shop’.
This privacy notice tells you about the personal data that we collect, how we handle it, store it, keep it safe, who we share it with and how long we keep it. It further tells you about your rights and how to find out more from us. It’s likely that we’ll need to update this privacy notice from time to time. We’ll notify you of any significant changes, either by sending you a new copy of the privacy notice or by placing a banner notice on our site to make you aware.
Our registered office is:
The Orion Building, Broomloan Place, Ibrox Business Park, Glasgow, G51 2JR and we are a company registered in Scotland under company number SC631438. Telephone: 0141 427 7272 Email: firstname.lastname@example.org
Orb Group usually collect the following information from you:
You have rights in relation to your personal data and you can ask Orb Group to:
Provide a copy of your personal data Correct any mistakes in your personal data In certain situations: Delete your personal data In certain circumstances: Restrict processing of your personal data, i.e. if you contest the accuracy of the data In certain situations: Provide you with a copy of the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party At any time to your personal data being processed for direct marketing (including profiling); In other situations, to our continued processing of your personal data, e.g. processing carried out for the purpose of our legitimate interests. required or permitted by law for the purpose of exercising or defending our legal rights meeting our legal and/or any regulatory obligations
You can object:
If you would like to exercise any of these rights, or if you have any concerns about how your personal data is being processed, please contact us using the details above (or by visiting our ‘contact us’ page) and we will do our best to address your concerns.
Your objection (or withdrawal of consent) may mean we cannot perform the services you have requested of us or you may not be able to buy the products we offer. We will advise you where this is the case. In certain circumstances even if you withdraw your consent, we may still be able to process your personal information if:
You also have the right to complain to the Information Commissioner where you believe any alleged infringement of data protection laws occurred. We would, however, appreciate the chance to deal with your concerns before you approach the Information Commissioner so please contact us in the first instance.
If you still believe that we have not handled your personal data properly or have not complied with your rights, you can complain to the Information Commissioner. Contact details are available at:
Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF
Telephone: 0303 123 1113 Or: https://ico.org.uk/make-a-complaint/
This privacy notice last updated: December 2020